Privacy Policy

1. Data protection at a glance

General Information
The operators of this website take the protection of your personal data very seriously. We consider your personal data confidentially and process it in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are processed. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

Information regarding the data controller
The data controller on this website is:
Veonet GmbH
Balanstraße 73
81541 Munich
Phone: 089 679 005 739

Contact details of our data protection officer
MKM Datenschutz GmbH
Auessere Sulzbacher Str. 118
90491 Nuremberg

You can contact our data protection officer at the e-mail address.

Alternatively, by post under the contact details given above with the addition - To the Data Protection Officer -

2. How do we collect your data?
Your data is automatically collected by our IT systems when you visit our website. These are mainly technical data (e.g. internet browser, operating system or the time when the page was viewed). This data is collected automatically as soon as you access this website. The collection of this data ensures, in particular, the flawless provision of the website.

3. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster's servers. This may include, but is not limited to, IP addresses, meta and communication data, web page accesses and other data generated via a website.

The hoster is used for a secure, fast and efficient provision of our online offer through a professional provider. Our external hoster will only process your data to the extent necessary to fulfil its obligations and will follow our instructions with regard to this data.

In order to ensure data protection-compliant processing, we have concluded a data processing agreement with our hoster.

4. SSL- / TLS-encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock icon in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

5. Data collection on this website

5.1 Cookies
Our websites use so-called "cookies". Cookies are small text files that do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted when you end your visit. Permanent cookies remain stored on your device until you delete them or an automatic deletion by your web browser takes place.

Cookies have various functions. Many cookies are technically necessary, as some website functions would not work without them (e.g. the shopping cart function or the display of videos).

In some cases, cookies from third parties (third-party cookies) may also be stored on your device when you visit our website. These enable us or you to use certain services provided by the third party.

Cookies that are required to carry out the electronic communication process or to provide certain functions are processed based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically flawless and optimized provision of its services.

You can find out which cookies we currently use on our website and further information on them via this link: Cookie Settings

You can set your browser so that you are informed about the placing of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are disabled, the functionality of this website may be limited.

If cookies are used by third parties or for analysis purposes, we will inform you about this separately within this privacy policy and, if necessary, we will request your consent.

5.2 Cookie consent with Usercentrics
This website uses the cookie consent technology from Usercentrics to obtain your consent for the storage of certain cookies on your device and to document this in compliance with the data protection regulations.
The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, Website: (hereinafter referred to as "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or the withdrawal of your consent(s)
  • Your IP address
  • Information about your browser
  • Information about your device
  • Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign to you the consents given or your withdrawal. The data collected in this way is stored until you ask us to delete it, you delete the Usercentrics cookie yourself or the purpose for data storage no longer applies. Mandatory legal storage obligations remain unaffected.

The use of Usercentrics takes place in order to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

5.3 Server Log Files
The provider of the websites automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.  These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in the technically flawless presentation and optimization of our website – for this purpose, the server log files have to be recorded.

5.4 Contact by e-mail, phone or fax
If you contact us by e-mail, phone or fax, your request, including any personal data resulting from it, will be processed and stored by us for the purpose of processing your request.

The processing of this data is carried out on the basis of Art. 6 para. 1 lit. b GDPR, provided that your request is related to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interests (Art. 6 para. 1 lit. f GDPR). Our legitimate interest lies in the effective processing of the enquiries addressed to us.

The data you send to us will remain with us until you request us to delete it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory statutory provisions, in particular statutory retention periods, remain unaffected.

5.5 Google Analytics
We use Google Analytics to analyze and statistically evaluate the website usage. The resulting data is used to optimize our website as well as our advertising measures.

Google Analytics is a web analytics service operated and provided by Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland).

Currently, there is no adequacy decision for the transfer of personal data to the United States. This does not ensure the security of the processing of personal data as under the European regulations. In particular, if personal data is transferred to the United States, there is a risk that US security authorities may have access to your personal data under the so-called "US-CLOUD Act" (regardless of the storage location) and process it for their own purposes.

The processing of your data is done on the basis of the consent you have given in accordance with Art. 6 para. 1 lit. a GDPR in conjunction with Art. 49 para. 1 lit. a GDPR.

Type of personal data

During your website visit, the following data, among others, is recorded:

  • Visitor-related data
    IP address (in truncated form, so that no clear assignment is possible)
    Origin (country and city)
    Operating system
    Device (PC, tablet or smartphone)
    Browsers and all used add-ons
    Resolution of the computer
  • Traffic data
    Origin from which the request comes (via which website or through which advertising material you came to us)

Google processes the website usage data on our behalf and contractually undertakes to take measures to ensure the confidentiality of the processed data. We have concluded a data processing agreement with Google. Google also processes this data for its own purposes (e.g. for profiling or linking to possible Google accounts).

The data collected by means of the "cookies" about your website usage is usually transferred to a Google server in the United States for analysis and stored there.

Storage time

Google Analytics stores cookies in your web browser for two years since your last visit. These cookies contained a randomly generated user ID with which you can be recognized on future website visits.

The recorded data is stored together with a randomly generated user ID, which enables the evaluation of pseudonymous user profiles. This user-related data is automatically deleted by us after two months.

Anonymize IP

This website uses IP anonymization (masking function "anonymizeIP"). The IP address of the users is truncated within the member states of the European Union and the European Economic Area and transmitted only anonymously. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.


You can prevent this processing by:

It is possible to set your browser so that no "cookies" are stored. However, this may result in our website not being fully functional.

There is also the option of using a browser add-on from Google to prevent data collection. You can find the add-on here:

Further information on data protection at Google can be found here:

6. Right to withdraw the declaration of consent under data protection law
You have the right to withdraw your declaration of consent under data protection law at any time. The withdrawal of consent does not affect the legality of the processing carried out on the basis of the consent until the withdrawal.

7. Rights of the data subject
If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights towards the controller:

7.1 Right to object

In compliance with the requirements of Art. 21 GDPR, you have the right at any time, for reasons that arise from your particular situation, to object to the processing of your personal data that is based on Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

7.2 Right of access
You can request information from the controller at any time, in compliance with the requirements of Art. 15 GDPR, as to whether and how your personal data is processed by us.

7.3 Right to rectification
In compliance with the requirements of Art. 16 GDPR, you have the right to rectification and/or completion with regard to the controller, provided that the processed personal data concerning you are incorrect or incomplete. The controller must make the correction without delay.

7.4 Right to restriction of processing
You can request the controller to restrict the processing, taking into account the requirements of Art. 18 GDPR.

7.5 Right to erasure
You may request the controller to delete the personal data, in compliance with the requirements of Art. 17 GDPR.

7.6 Right to data portability
In compliance with the requirements of Art. 20 GDPR, you have the right to receive the personal data concerning you, that you have provided to the controller, in a structured, common and machine-readable format.

7.7 Right to complain to a supervisory authority
If you consider that the processing of personal data concerning you infringes the GDPR, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement. The supervisory authority to which the complaint was submitted informs the complainant of the status and the results of the complaint, including the possibility of a judicial remedy according to Art. 78 GDPR.